Wanted to drop you a quick note to let you know how happy my parents are with the care they are getting at SpringBrook. As I am sure you know, this is an unsettling transition for seniors and I must say that the staff has done a very good job to minimize the “fear factor” that my parents felt. All reports I get from my parents are positive… they find the staff kind and helpful. Our family appreciates the attention our parents have received. We look forward to a long relationship with SpringBrook.

As a frequent visitor to SpringBrook to visit my Mom, I get to see a lot of what goes on there. Staff members are always friendly and welcoming. They always call residents by name. The facility is always well kept and is exceptionally festive during holidays and season changes. There are lots of fun activities for the residents from dominos to field trips. The food tastes homemade and they offer a wide variety of menus to keep things interesting. Having Mom at SpringBrook has given our family a sense of security knowing that she is near and there are people there who care. Mom said this is the best move she has ever made. SpringBrook has become home for my Mom.

I would like to share my sincere thanks to everyone on the staff for the excellent support, superb meals and individual attention you are providing to your residents. It is meant from the heart. Thank you!

Thank you for taking such good care of Mom during this trying time.

These are crazy times and we appreciate all that you are doing!

I appreciate how careful you are with this COVID situation. Thank you for all that you do!

Thank you to the staff for all that you do!

Mom has spoken highly of the care she is receiving and how nice everyone is to her. Thank you for all you do. Stay well.

Thank you so much to ALL the staff for your caring and support giving up holiday plans to take care of all the residents at Springbrook. I am so proud and grateful to have my mom living there. You all are appreciated by my siblings and myself.

Wonderful, Mom will be so happy to hear that I can resume visiting her on Friday’s for lunch starting this week. Thank you again for all you and the staff are doing to keep the residents safe!

Thank you and all the staff for all you are doing to keep yourselves and the residents safe! We greatly appreciate all of your efforts! We know this is a very difficult time.

I just NEED to comment on the staff at Springbrook of Onalaska during this COVID!! They are VERY protective of all the residents to make sure they all stay safe. A lot of care centers/assisted living centers are not as conscientious as Springbrook is!!! I’m so glad my mom is living very safely here.

Thank you for all you are doing to protect our family members.